Update Student iPads

Please update all student iPads to iOS 14.2, the latest operating system from Apple. You should also ensure that the settings for Canvas are correct, which will fix any broken image links.

Here is a video, courtesy of Ron Crouse at Nottingham Elementary, that walks you through the process.

Written-out instructions are as follows:

Plug the device into power while you do this.

Update iOS

  • Open the Settings app.
  • Make sure General is selected on the left; it is the default.
  • In the upper right corner, select Software Update.
  • If your device is not on iOS 14.2, follow instructions on the screen to update the software.

For help, see Apple support here.

Hub Sync

  • Open the Hub app.
  • Enter your student’s seven-digit student ID number as the user name.
  • Enter your student’s six-digit student password as the password.
  • Press This Device.
  • Press Sync Device.
  • Wait until the screen changes back to the Hub login screen.
  • If you are prompted with a pop-up about Hub, select Always Allow.

Enable Cross-Site Tracking Settings

  • Open the Settings app.
  • On the left, scroll down to find Safari and press it.
  • On the right, scroll down to find the Privacy & Security heading.
  • Next to Prevent Cross-Site Tracking, turn the switch to the gray off position (to the left)
  • Still in the settings app, on the left, scroll down to find Student and press it.
  • On the right, next to Reset cache on next launch, turn the switch to the green on position (to the right)